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If you have received the wrong items, please contact us via the contact page.


If you are not satisfied with the goods received, you can return them to us free of charge within 14 days of receipt, provided they are in their original and resalable condition. You may inspect the product as you would in a store.

We cannot refund or exchange items that appear to have been used, opened, or that are not in their original condition.

Request a return

  • Send a return request to
  • Once approved, please ensure that your return is properly packaged and meets all the conditions below.
  • Clearly mark 'Returns' on the outer packaging of your package.
  • Use an insured tracking service to ensure your package arrives safely with us.
  • Before you send the package, check whether you meet the conditions and guidelines below.

Zandpad 44A, 3621 NE Breukelen

Return Conditions and Guidelines:
  • All returned items must be unused, unopened and with packaging.
  • We are not responsible for the cost of returning the items.
  • Please ensure that all returned items are properly packaged so that they are not damaged in the post.
  • Please ensure all return packages are shipped with a trackable, insured service as we cannot take responsibility for items damaged or lost in transit.